Dr Amy Becken is always very professional, courteous and answers all our questions in the way that’ is easy to be understood. She has been my doctor for the past 25 years.
john castillo
1710460800
They are really nice. Help explain results and give great advice for helping preserve your hearing.
Paul Wilkins
1710374400
they let me know everything i needed to know
jamie woodrow
1709942400
Dr. Amy was incredibly helpful and kind. She listened to my concerns and outlined options to improve my hearing aids. Thank you so much!
Kim Kvaal
1709856000
Kitsap Audiology has been fantastic at helping me keep my hearing aids working. They are very prompt with any service I need. I have needed to replace the receiver on my hearing aids and they have been quick and responsive.
Becky Bridge
1708992000
Dr. Becken’s office has clean professional atmosphere. Her office staff is well informed and updated about the many processes required to obtain hearing aids through different agencies. I have been going to Kitsap Audiology for over 14 years and have always received excellent care.
P Carroll
1708992000
No Problems with the service yesterday on the aids and working fine. I just walk in and they did all the rest of the repair of equipment. Thank you for the help. Have a nice weekend. Kenneth Rowley
Kenneth Rowley
1708387200
Took the time to explain everything in detail, hearing test was much more involved than ever before me ch more extensive which is a great thing, understood my issue with claustrophobia.
Douglas Clark
1708387200
Highly qualified and professional, answered all my questions, and provided an excellent examination.
Dave Bartelheim
1707782400
I have had nothing but the best customer service and support with my hearing aids. The entire gig harbor staff is accommodating and pleasant. I highly recommend them.
Mario Booth
1707091200
Very professional, was maybe 2 minutes in the waiting room, my hearing test was explain to me, all my questions were answered right away.
Stephen Mc
1707091200
Very thorough test. Very nice staff. Helpful and kind...
Mary Ann Beberman
1707091200
Dr. Shannon and her team have been, from the very first visit, compassionate and caring. Dr. Shannon is master of her skill, always inquisitive and persistent ensuring her patients receive the most detailed information to make educated decisions and provide the options that best fit the desires and lifestyle of those she cares for. Thank you also for the loving care of my mother; I am forever grateful.
Silvia La Rosa
1707091200
appointments are always a pleasure
Scott Kiele
1707091200
Dr was very helpful I am sure results will be good thank you.
Alice Emele
1707091200
The service I received from Kitsap Audiology was excellent. My safety and comfort was top rate. The test was complete and thorough, as well as interesting. At each step explanation was given as to the reason for it. I also felt at ease through the entire test.
Barbara Robins
1707091200
The doctors and staff at Kitsap Audiology are knowledgable and friendly. I received a thorough hearing exam. My hearing aids were cleaned and adjusted to reflect the results of the hearing tests and my individual preferences.
Gary Waller
1704412800
Friendly office, with professional caring staff. Staff is also helpful with VA and occupational claims.
Karl Swope
1704412800
5 stars all the way for Dr. Amy & office staff! Wonderful experience & eye opening hearing difference!
Teresa Swope
1704412800
Outstanding support over the last three years with Kitsap Audioloy!!
Greg Wolfe
1704412800
Polite, professional. I was treated with respect, I felt quite comfortable during my visit.
Floyd Loomis II
1704412800
Outstanding service and care.
Larry Wise
1704412800
Very good visit today. Explained details about hearing aids. Thank you.
Kathy Snider
1704412800
Such a great place and warm caring people!
Hollyo Westerlund
1704412800
Outstanding, highly recommend!
Carter Watts
1701734400
I Took hearing aids in for problems, thinking they would send them off for repair. It took about 15 minutes to reload software and delete app on phone. Then down load/reinstall app to phone. Really quick fix and really nice people.
Charles Beck
1701734400
Employees of Kitsap Audiology are always friendly, and pleasant and have never failed to help me with my needs.
Connie Jacobsen
1701734400
Always a friendly "Hello," and great help with your selection or adjustments of your hearing aids. Heartily endorse Kitsap Audiology. Wonderful staff.
none
1701734400
Amy and her staff present a warm, friendly and welcoming experience. The whole staff and support are efficient and professional. I continue to recommend Kitsap Audiology whenever I am able. Larry L. Vancil
Larry Vancil
1701734400
Got right in and had the tests fine quickly and efficiently. Everything was explained thoroughly.
Ella Jacobs
1701734400
My husband who is the patient said they are all so helpful and knowledgeable to his needs.
Carol Ann Russell
1701734400
Best place to visit for hearing needs in the state. Beautiful friendly staff.
Mario Gutierrez
1699142400
Knowledgeable, professional and friendly. Helpful in solving and answering my questions. Highly recommended.
Arthuro Maneja
1697673600
I have always had a great experience at Kitsap Audiology. Goulda happily took time to explain everything about my devices and answer any questions I had. Thank you.
David Schuler
1697673600
Excellent service, everything was explained thoroughly and staff were very nice.
Liz Cann
1697068800
Great place, excellent service. Very nice staff. Clean office nice atmosphere
James Miller
1697068800
Dr. Bracken is very friendly and professional. Appointment was on time.
Karl Myhre
1697068800
I have been seeing Dr Amy Becken for about 25 years. The office and staff demonstrate the utmost professionalism and care. They take the time to listen and help with all concerns about hearing health. I highly recommend Kitsap Audiology and tell my acquaintances and family members often about the care.
Lee Ison
1695859200
Your always helpful and informative. Thank you.
Deana Lewis
1695686400
The nicest medical office ever, thanks to a Dr with a talent for decorating! Golda helps with my hearing test and devices. She is friendly and eager to make it absolutely effort-free and easy. Thanks Golda! This place is the best!
Heidi de Moura
1695686400
Quick, friendly and very professional!
Chris Hemming
1695686400
Kitsap Audiology is the finest Audiology clinic anywhere. When you visit with Amy Beckon, it always seems like you are visiting with family….not as a patient. I highly, highly recommend Kitsap Audiology and can’t imagine going anywhere else. Chris
Christopher Peckham
1695686400
Great customer service. Staff work to make sure that my hearing is as good as it can be.
J Pillers
1695686400
Prompt response to report of bilateral hearing aid failure
David M Hennes
1695686400
Kitsap Audiology is a very caring and professional office when taking care of my hearing needs and issues. I highly recomendand and trust Dr.Becken and Kitsap Audiology staff to address and help with your needs when it comes to hearing issues you may have.
Carl Forstrom
1695686400
A great place for us hearing impaired, young or old. They work for you and get the best aids for you. I dare you to find a better Audiologist than Amy Becken and her crew at Kitsap Audiology
Wayne Daniel
1693008000
My visit with Kitsap Audiology was informative, and professional. My appointment was on time. I have been a patient there several years and have always been treated like they care They have my recommendation
john enevoldsen
1693008000
I had Amy Becken start taking of my hearing 23 years years ago, still do. I received excellent care from her and her staff all these years. I just met Golda Gold, HIS, this week and she is fantastic. Thank You, Ron Harris
Andy Hess
1693008000
Dr. Shannon very experienced and knowledgeable. She takes time to discuss what will work for me, and ensure that I'll have the best hearing aid for my needs. Their customer service is excellent, and I would certainly recommend them.
I’ve been associated with Kitsap Audiology and Dr. Becken for about 10 years. Her practice and wonderful staff has been nothing short of outstanding. All aspects of my care are taken care of from prompt appointments to supplies and keeping apprised of up to date technology in hearing aids. My latest Oticon OPN’s are fantastic. They have improved my recognition of words dramatically and now my wife doesn’t have to repeat herself every time we talk. I recommend Kitsap Audiology for any hearing issues. Thank you Ms. Becken and staff.
Thomas McKee
1690329600
Years of respectfully professional knowledge, which provides superb hearing ability. Always pleasurable communication which comforts patients ease for speaking facts of health concerns. Personable, Committed, Respectful
On time starting my appointment. Technician explained everything to me as she asked additional questions, consulting my questionnaire. After test explained results in a clear and understandable language. Was the most comfortable audio screening I have ever had
Amy and staff have been extremely Professional ,Courteous and I have been a patient for many years! I am extremely thankful and pleased with them and would recommend them to any in need of help with there hearing!
It is not often that you go to a doctors office or clinic and are immediately treated like family from the receptionist to the doctor. Kitsap Audiology was the greatest experience I have ever had at a doctors office. I felt accepted the minute I walked in and that I could ask any questions I might have. The staff is extremely knowledgeable and took time to explain everything I needed to know about my hearing devices. I really appreciated that and their knowledge has changed my life, literally. I hear things now that I have not heard in 20 years. Thank you to all of Kitsap Audiology.... Lon Shelton
Lon Shelton
1685059200
I can only speak the highest regard for Ms Gold who has so carefully tested my hearing and fitted me with my hearing devices. I am so happy to recommend Kitsap Audiology to all my friends.
I can only speak the highest regard for Ms Gold who has so carefully tested my hearing and fitted me with my hearing devices. I am so happy to recommend Kitsap Audiology to all my friends.
Every step in the process was pleasant professional and personable. I felt like the whole team wanted to help. The office was close to work, the waiting time was only one or two minutes. The office is peaceful and clean. Of course what was most important is that the audiologist was knowledgeable and was using up to date equipment. She empowered me to make the decision to order hearing aids or not. No pressure. I would recommend my audiologist and this office to friends and family.
It is not often that you go to a doctors office or clinic and are immediately treated like family from the receptionist to the doctor. Kitsap Audiology was the greatest experience I have ever had at a doctors office. I felt accepted the minute I walked in and that I could ask any questions I might have. The staff is extremely knowledgeable and took time to explain everything I needed to know about my hearing devices. I really appreciated that and their knowledge has changed my life, literally. I hear things now that I have not heard in 20 years. Thank you to all of Kitsap Audiology.... Lon Shelton
Vary friendly and vary clean i was vary comfortable from the time i arrived till i was finished with my appointment
Terry Smelser
1682467200
Kitsap Audiology took the time needed to address my questions regarding the hearing test then got my new hearing aids set-up. Compared to other audiology visits/ experiences over the last 12 years this was by far the best experience I have had. I am glad I switched to Kitsap Audiology. Thanks WP
Wade Perrow
1682467200
Finally someone understood my ears pain that I carry for the last ten years. I was really lucky to see Doctor Becken today. I am definitely coming back and recommending my family and friends for any audiology issues. Thank you Doctor Becken for your service.
Tina Tu
1682467200
great treatment after sale.saw dpctor .cleaned hearing aids got an extender and batteries. no cost.thankyou
Finally someone understood my ears pain that I carry for the last ten years. I was really lucky to see Doctor Becken today. I am definitely coming back and recommending my family and friends for any audiology issues. Thank you Doctor Becken for your service.
Kitsap Audiology took the time needed to address my questions regarding the hearing test then got my new hearing aids set-up.
Compared to other audiology visits/ experiences over the last 12 years this was by far the best experience I have had. I am glad I switched to Kitsap Audiology.
Thanks WP
Amy Becken is the best! She explains things well, and takes a personal interest in her patients. I asked her how long she plans to stay working, because I don't want to go to anyone else!
Been a client for over 25 years best Business for this kind of field of work never a problem ever . walked in and out pleased each visit over the years with the service I needed . Would recommend others to check out the business themselves won't be disappointed trust me
They are the most wonderful, caring, profession group of people I have met when it comes to customer service! A+ Service
Tony Hernandez
1679788800
Showed up early, was seen within a couple of minutes, without having to wait until my appointment time. Listened to what I needed, and took care of my needs. In and out very timely.
Amazing staff who listened to my concerns and did a thorough job testing my hearing. They took the time to explain everything to me and made me feel very comfortable throughout the entire process.
Going to a medical appointment is usually a drag but not here. Ms. Amy and her staff always keep it light and upbeat. Very professional, caring and personal. No matter when I call or stop in with an issue, they'll stop what they're doing and give needed attention happily. I highly recommend these folks.
I was seen on time- everyone was very gracious. The appointment felt unhurried. All my questions answered. Plan on returning to Kitsap Audiology next time I need something addressed.
After frustration with equipment performance, Amy and her staff at Kitsap Audiology appear to have resolved the situation and I am confident I need not be concerned for more problems.
Flawless performance by both individuals, who helped take into a new set of hearing aids. They carefully explained and demonstrated with different options available and expeditiously completed the selected set. It was comfortable throughout with courtesy and accuracy. It was truly a 5-star experience.
Roger McClelland
1674691200
Very professional and personable, I will recommend Kitsap Audiology to friends and family.
My first encounter with Golda was a joy, she was kind and empathetic and understood my issues. She also had a listening ear to my concerns and provided me with options. Thank you Golda
Flawless performance by both individuals, who helped take into a new set of hearing aids. They carefully explained and demonstrated with different options available and expeditiously completed the selected set. It was comfortable throughout with courtesy and accuracy. It was truly a 5-star experience.
Dr. Becken and her staff, for more than five years, has consistently provided me with excellent audio care. If you or someone you know are looking for an audiologist, you will not be disappointed with the atmosphere at Kitsap Audiology.
Richard Kroll
1669420800
Every contact was very professional, friendly and done with the knowledge of the needed improvements to my hearing needs. Thanks for being in our community. Denny Richards
Denny & Sheryl Richards
1669420800
love comng in to see you , very nice people thanks for taking care of me
Tim Ellis
1669420800
I received my new hearing aids with rechargeable batteries and up graded electronics. The evening following, my wife, and I went out to dinner is a very noisy restaurant, and I was able to carry on conversation with my wife, which pleased her no end, and understand what the waiter said. This has been a very positive upgrade in my hearing.
Gerald Woodside
1669420800
My visit with Kitsap Audiology was informative, and professional. My appointment was on time. I have been a patient there several years and have always been treated like they care They have my recommendation
Dr. Becken and her staff, for more than five years, has consistently provided me with excellent audio care. If you or someone you know are looking for an audiologist, you will not be disappointed with the atmosphere at Kitsap Audiology.
Every contact was very professional, friendly and done with the knowledge of the needed improvements to my hearing needs.
Thanks for being in our community.
Denny Richards
I have been going to Kitsap Audiology since 2007 and have refered a half dozen people to Amy Becken and her crew. All of us were treated great.she can walk you through the process for government claims if needed. Maybe state claims also.i would recommend them them if you have a hearing issue.so nice to hear good again!
I received my new hearing aids with rechargeable batteries and up graded electronics. The evening following, my wife, and I went out to dinner is a very noisy restaurant, and I was able to carry on conversation with my wife, which pleased her no end, and understand what the waiter said. This has been a very positive upgrade in my hearing.
I’ve had consistently great experiences at KITSAP Audiology. The audiologists and staff are professional, friendly, and easy to talk to. The equipment used for testing seems technologically up to date and my Oticon hearing aids have features that assist daily life in many ways.
My husband, Richard, has been a patient of Dr. Amy Becken for about 25 years. She and her office staff have always been professional, knowledgeable and personable. They set the bar high and consistently meet it. Highly recommend them and thank them for all they do.
Kathryn Houchen
1666742400
Excellent service treated like VIP. Amazing for this day and age. Answer all question and fix aids. Would recommend. When I moved here from Alaska wondering if I would find a another good audiologist I did. I shouldn’t say this but I think they are better.
Ron Mizera
1666742400
Excellent staff, always kind and friendly. I have always had an excellent experience with Kitsap Audiology. They are very knowledgeable about my hearing needs, and I always leave knowing I received the best care anyone could ask for. My new hearing aids are amazing. Thank you very much.
My husband, Richard, has been a patient of Dr. Amy Becken for about 25 years. She and her office staff have always been professional, knowledgeable and personable. They set the bar high and consistently meet it. Highly recommend them and thank them for all they do.
I have been seeing Dr Amy Becken for about 23 years. The office and staff demonstrate the utmost professionalism and care. They take the time to listen and help with all concerns about hearing health. I highly recommend Kitsap Audiology and tell my acquaintances and family members often about the care.
Excellent service treated like VIP. Amazing for this day and age. Answer all question and fix aids. Would recommend. When I moved here from Alaska wondering if I would find a another good audiologist I did. I shouldn’t say this but I think they are better.
Both Amy and Rachael are very experienced and knowledgeable. They take time to discuss what will work for me, and ensure that I'll have the best hearing aid technology for my needs. I would certainly recommend them.
Very pleasant experience. I got in quickly on a cancellation, met with Elizabeth, the audiology tech. She was super nice, and able to explain my
test results in lay terms that I could easily understand. She also was able to describe my hearing deficit as more a loss of clarity than actual sound, which matches my subjective experience. They sent me off with a pair of loaner hearing aids to try for a couple of weeks to see how they work before buying. All in all, a great first experience with Kitsap Audiology.
Great service! Very professional with attention to detail. Highly recommended for anyone who thinks they may need hearing aids.
Stuart C.
1652140800
I have had trouble with my hearing aids from another practice for years and haven't been able to get the problems resolved through them.
Kitsap Audiology checked my hearing, adjusted my current hearing aids and gave me great suggestions for how to keep my old hearing aids in great shape. I will be a return patient when I need more adjustments or new hearing aids. They are great!
I have nothing but good words to say about Kitsap Audiology and their staff. Whenever I have a question about, or a problem with my hearing aids, they are quick to come up with an answer, or solution. Good people to deal with.
I was able get assistance from Kitsap Audiology with filling out my claim for hearing loss. I have now had several years of great service from Kitsap Audiology. I highly recommend them for any and all hearing needs.
I was sent to Dr Went for a VA audiology update check. First and Foremost- Amazing-compassionate-kind- confident Doctor that is super Vet friendly and truly asks great leading questions that get to the root. She understands door kicking issues. What side do you shoot, how many hours did you fly …etc. she was asking to better understand and she asked questions that a general provider would never ask. They don’t know. Ask for the exam - very detailed and she ensured I was comfortable and understanding of the process and what the boundaries were in her capacity. I don’t trust Doctors- but she is trustworthy and Vet friendly and understanding. The practice takes Tricare and now I have an audiologist. She is a perfect balance of care and business. I highly recommend anyone needing audiology care to see her. Vets with hearing issues - it’s totally worth the visit. 5 star service! Thank You
John Paul Meier
1635206400
I was sent to Dr Went for a VA audiology update check.
First and Foremost- Amazing-compassionate-kind- confident Doctor that is super Vet friendly and truly asks great leading questions that get to the root. She understands door kicking issues. What side do you shoot, how many hours did you fly …etc. she was asking to better understand and she asked questions that a general provider would never ask. They don’t know.
Ask for the exam - very detailed and she ensured I was comfortable and understanding of the process and what the boundaries were in her capacity.
I don’t trust Doctors- but she is trustworthy and Vet friendly and understanding. The practice takes Tricare and now I have an audiologist.
She is a perfect balance of care and business.
I highly recommend anyone needing audiology care to see her.
Vets with hearing issues - it’s totally worth the visit.
5 star service!
Thank You
The experience I had was fantastic. The people there were very informative and answered all the questions I had. They took their time and explained all aspects of my new hearing AIDS. Explained all the features and possible problems I could encounter.
I was sent to Dr Went for a VA audiology update check.First and Foremost- Amazing-compassionate-kind- confident Doctor that is super Vet friendly and truly asks great leading questions that get to the root. She understands door kicking issues. What side do you shoot, how many hours did you fly ...etc. she was asking to better understand and she asked questions that a general provider would never ask. They don’t know.Ask for the exam - very detailed and she ensured I was comfortable and understanding of the process and what the boundaries were in her capacity.I don’t trust Doctors- but she is trustworthy and Vet friendly and understanding. The practice takes Tricare and now I have an audiologist.She is a perfect balance of care and business.I highly recommend anyone needing audiology care to see her.Vets with hearing issues - it’s totally worth the visit.5 star service!Thank You
Jp M.
1623715200
Excellent staff operates with professionalism, kindness, and knowledge. Because I chose an IEM manufacturer with very unique/specific impressions-requirements, Dr. Went had to redo my impressions after my initial appointment, but she did so expediently and with ease--for no extra cost! I enjoyed working with the KA team from the time I scheduled my appointment to the time I walked away with the final impressions.
I have utilized Kitsap Audiology for over a year now and find them to be highly professional, efficient, friendly and gracious in every respect. They even took my case in from the VA as a community outreach so that I would not be required to transport to Seattle or American Lake VA facilities.
Friendly, courteous, professional; just doesn't get the idea across. They are also paperwork experts, sometimes working miracles in the red tape area, and are very good at providing information on new technology and applying that technology to my benefit.
Amy has taken care of my hearing loss for about13 years now. Just went in for a yearly tune-up and resupply and once again was treated like a family member. Friendly, compassionate care. One couldn't ask for better care, thank you for all you do, Wayne
Amy has taken care of my hearing loss for about13 years now. Just went in for a yearly tune-up and resupply and once again was treated like a family member. Friendly, compassionate care. One couldn’t ask for better care, thank you for all you do, Wayne
Cathy R.
1615852800
Best place for filing hearing loss claims. They know the ins and outs with all the paperwork. Staff is awesome.
KA was very helpful in assisting me in acquiring a much needed hearing aid for my personal use. They walked me through an industrial industry claim, filled out all the necessary paperwork and explained the forms that I needed to submit. Then all I had to do is wait for a phone call to say that they were ready to fit my new hearing aids. Fantastic!
They are always helpful with questions and very informative and polite! Great service , testing, and supplies! Thank you all for a great visit and your professional and great customer service!!
Very professional and accommodating. I have had a few issues over the last few years. They have always been able to resolve my issues quickly. You can get replacement items without an appointment.
Amy Becken is a true professional and always a great pleasure to talk to. She knows audiology well and enjoys her work. They are always willing to help me without an appointment when I have problems with my hearing aids. I would recommend Kitsap Audiology to anyone!!!!
Professional, courteous, clean, efficient, and friendly. This is my only experience at an audiology clinic, but it was a very enjoyable time. I hope this is the standard I can expect from other clinics.
I've been going to Amy for over ten years now and I love the character of the place because they make you feel like family! I recommend her to all my friends!
Thank you for the awesome customer service and taking care of my hearing needs. I really appreciate the professional staff and pleasant and pleasing manner assisting me with my hearing aids today. I can’t imagine going to any other audiology than Kitsap in Gig Harbor so pleased that they have a new office in the harbor Amy Becken is awesome!
Randall H.
1569369600
Best service with the best staff. Everyone is so professional and friendly. They understand your needs and they will meet or exceed them all. You will never feel rushed. With all of the covid stuff going on everyone in the office all meet and exceed all of the recommendations.
Kitsap audiology was extremely helpful in guiding me to help my father in law get his hearing aids!! Dealing with the government is a daunting experience and they helped with all the paperwork and even helped get him a settlement! The settlement was just the icing on the cake when all I wanted to do was get him into the hearing aids!
I’ve been associated with Kitsap Audiology and Dr. Becken for about 10 years. Her practice and wonderful staff has been nothing short of outstanding. All aspects of my care are taken care of from prompt appointments to supplies and keeping apprised of up to date technology in hearing aids. My latest Oticon OPN’s are fantastic. They have improved my recognition of words dramatically and now my wife doesn’t have to repeat herself every time we talk. I recommend Kitsap Audiology for any hearing issues. Thank you Ms. Becken and staff.
I usually don't do these,, however,, I've been with Kitsap Audiology for quite a few years. I wear hearing aids, Oticons. Without being bothered and inundated with emails these folks keep me informed when necessary and remind me when its time for my appointment. Dr. Becken is very good at what she does and her staff always has a cup of coffee or cookies for me. The girls are very helpful, cheerful and even entertaining at times. I recommend them if you have hearing issues. I've never felt like i was just another patient.
Service has always been to shelf! When I first got my hearing aids I was walking along the gravel road to my house when a sound startled me. I jumped into the air as I turned toward the sound... just in time to see a small bird flu away. My footfall had interrupted it's early morning song.
That so impressed me I brought flowers to Amy and the rest of the office on the anniversary of my getting hearing aids until I moved.
I have had the pleasure to work with Amy and Rachel professionally for the last 2 years. I find they are knowledgeable, caring and do great work to improve the hearing of their clients. I highly recommend them.
Thank you everyone at Kitsap Audiology. I'm delighted with my new Oticon hearing aids, and always look forward to seeing all your smiling faces . Cheers. Tracy
Kitsap Audiology keeps current on Oticon hearing devices. I've been a patient there for 11 years. Dr. Becken is wonderful and so is her staff. She let me know some new devices will be coming out very soon. The number is 360-373-1250 and NO I do not represent them. Been to many clinics and this one is the best. Out of state patients go to them.
Love Kitsap Audiology! They treat me as part of the family and the staff are too awesome for words. I've been coming here for 4 years now and still get the same wonderful service since the first time I walked through the door. They always keep up to date with the latest and greatest brand out there. In just four little years I can tell a big difference between my first pair of hearing aids to the new pair that I just got.
This Business is awesome. They are the most customer oriented hearing clinic I have ever visited. They totally changed me from my insurance based hearing clinic because of their service and attitudes!! Totally Awesome!