Can't recommend highly enough. They took excellent care of my 92 y/o dad with several follow up appointments to adjust settings and teach him how to maintain and clean his new devices. Monica is very knowledgeable, super kind and gave dad her full attention. He loved the experience and especially loves his "new ears". Thank you so much for a wonderful experience.
gypsy
1723334400
Excellent hearing aids and service. They make adjustments until you are so comfortable that you forget you have hearing aids in. All at a very fair price, lower than others. Thank you Monica!
Scott Hewitt
1720656000
I sent my parents here and they loved the service and care they received. The appointment process was simple and the office is professional. Once they arrived, Monica and her team were patient with parents and took the time to explain what they were doing and the results in detail. Overall, it was a great experience and I highly recommend this clinic!!
ChunLi T.
1718755200
I sent my parents here and they loved the service and care they received. The appointment process was simple and the office is professional. Once they arrived, Monica and her team were patient...
ChunLi T.
1718755200
Very friendly
Paul Manley JR
1712188800
I've been wearing hearing aids for 20 plus years. Last year I was due for an upgrade and my insurance company was trying to get me to buy subpar hearing aids. After consulting with Monica, I decided to go with her recommendation and it proved out to be one of the best decisions I made all year. Thank you Monica - you're the best!
Jim Barden
1707004800
The receptionist was kind and Monica helped me quickly and thoroughly with my hearing aids! I will definitely go back.
April Lancaster
1692748800
I like how my MOM is taken care of here
Scott Fulkman
1687651200
I love this hidden gem place!! I been looking for honest and great quality which I found it! The stuff are great and so helpful in many ways. They are really patient with you and wait for you. Sometime its hard to get that right volume but they are so willing to help and adjust whenever you need it! I will highly recommend this place!! This place is awesome!!’
Hannah K.
1681948800
I love this hidden gem place!! I been looking for honest and great quality which I found it! The stuff are great and so helpful in many ways. They are really patient with you and wait for you....
Hannah K.
1681948800
My 87-year-old father has received exceptional care from Monica and Teri. Monica is an excellent communicator and has great bedside manner. She took time to address my father and his concerns directly, and effectively address his issues. Teri is top-notch, responding quickly to appointment requests, and is so kind. We’re thankful to find such thoughtful people to help us.
Belinda C.
1674432000
My 87-year-old father has received exceptional care from Monica and Teri. Monica is an excellent communicator and has great bedside manner. She took time to address my father and his concerns...
Belinda C.
1674432000
Great service by Teri and Monica! So caring and so knowledgeable!!!! Thank you for your kindness
Silvia M.
1668211200
Great service by Teri and Monica! So caring and so knowledgeable!!!! Thank you for your kindness
Silvia M.
1668211200
I've been going here for years. They have always taken care of my hearing needs in the most professional manner. You can't go wrong here!
Pat Tormey
1661385600
I highly recommend Fullerton Hearing Center. My previous audiologist I had been going to since 2003 wanted to charge me $125.00 for each ear to get molds for in ear monitors I use for performance as a musician. I thought that was a bit high priced. I called FHC to get pricing and they said it would be $88. I said for each ear and they said no for both and we give them to you to send to the company. I immediately made an appointment. The staff is so friendly and made me feel very comfortable. I told them when an upgraded model of the hearing aids I currently wear become available, please let me know. I recently am wearing my new hearing aids I received from FHC. They are amazing. My confidence has gone up tremendously and I can even hear people wearing masks which I couldn’t before. I never was able to hear on my work phone with my previous aids even when they were brand new. What I most appreciated was they didn’t try to upsell me and kept within my insurance. My follow up visit with the audiologist was awesome. She was so excited along with me! I have already referred a friend to make an appointment there. I’m very grateful I found Fullerton Hearing Center.
Vicki Braithwaite
1661385600
Fullerton Hearing Center did a great job working with my father for several years. The were so patient with him and provided a great product. Hearing aids have advanced so much with today's technology. They are so small now, can be made automatic to adjust many environments or if you like can be paired with your phone. Don't hesitate to go to Fullerton Hearing Center to improve your hearing and participation with friends and family.
Thomas Poling
1661385600
I am very happy that I read the Yelp reviews prior to selecting Fullerton Hearing. Fullerton Hearing Center has lived up to my expectations that were based on those reviews . My initial exam was very thorough and all results were explained to me in an understandable fashion. Terri, the receptionist demonstrated empathy and excellence in all of her interactions with me. She is wonderful! Monica, the audiologist was fantastic in problem solving an issue that I had with my right ear. She really knows how to help the novice hearing aid user adapt to the technology and problem solve.A previous reviewer mentioned that Terri knows "ins and outs of insurance..." this is very true. Never having had a hearing aide before I was somewhat concerned over what my insurance covered. She knows her stuff. She is a great resource. Thank you both.
Carol C.
1660262400
I am very happy that I read the Yelp reviews prior to selecting Fullerton Hearing. Fullerton Hearing Center has lived up to my expectations that were based on those reviews . My initial exam was...
Carol C.
1660262400
I’m so happy to have found Fullerton Hearing Center. I was a bit nervous and didn’t know what to expect as this was the first time I had addressed my hearing loss - but I knew I had come to the right place when I walked into the waiting room and Teri the office manager, with her friendly greeting made me feel welcome and immediately put me at ease. Monica the owner and audiologist also made me feel at ease as she assessed my hearing loss and thoroughly explained the process we would be going through. Monica is very good at what she does. After her assessment she recommended the appropriate hearings aids. It was great being able to "hear" what I’d been missing for a while. She follows up frequently to help me with any problems or adjustments to make sure the hearing aids are working properly. An added bonus is the hearing center is less than a mile from my house but I would gladly travel a much greater distance for this kind of service.
Pb F.
1654646400
I'm so happy to have found Fullerton Hearing Center. I was a bit nervous and didn't know what to expect as this was the first time I had addressed my hearing loss - but I knew I had come to the...
Pb F.
1654646400
Fullerton Hearing Center is the best. Terri and Monica are personal, caring, patient and are available for whatever people need, no matter how many times a person returns. Their aim is to help patients love their hearing aids. Mine are in my ears at all times and not in a drawer!! Thank you Terri and Monica! ❤
Sandi Ford
1629849600
I just got my second pair of hearing aides at the Center. I can honestly recommend this business. They have a wide selection of different instruments and get the best for your problem. My Bother in Law uses COSTCO - and he probably saves some money and is satisfied. But COSTCO only has a couple of companies that supply hearing aides. If you need something specialized, you may not get the best for you. And you will never get personal service like you can get in Fullerton. My hearing is important to me, I know my hearing aides work better for me than the ones my Brother in law uses. The personal service is important too. If you want friendly and attentive service - this is where I would go. A first rate company with supportive staff and a lot of experience in the business My updated hearing aides are quite an improvement - only about three years and the Audiologist told me there had been some technical advances. Well, it is true. No one gave me anything to write this post. But truly, I wouldn't go anywhere else.
Chris Keller
1629849600
I have been wearing Aids for 25 years. I needed to replace my current pair with a friends recommending Fullerton Hearing Center. Monica and Terri make a great team giving excellent response to my needs, Monica is very knowledgeable and listens to your experiences with suggestions on what needs to be done or adjusted. Thanks for a great experience. JC
John Doe
1629849600
I needed new hearing aids and wanted ones with all the added features for the different types of situations I encounter. I was born with hearing loss and have used several types of hearing aids. Monica did a superb job of choosing the right set for me and took her time ensuring everything was adjusted and comfortable. Thank you so much Monica! It was also always a pleasure to meet Teri when I walked in. I highly recommend this office to whomever needs hearing services. -Amanda
Amanda Pablos
1629849600
I am so grateful that I found Fullerton Hearing Center. Friendly & welcoming was my first impression but most important was the hearing assessment & recommendations by Monica, the owner & audiologist. Monica not only made a recommendation re: appropriate hearing aids but explained the reasons for the recommendation. I have had hearing aids for 15 years & explanations were a new experience. The aftercare is extraordinary, from several visits to evaluate satisfaction after receiving the hearing aids to regular hearing tests & adjustments if necessary. Monica also arranged for me to receive a phone that is specific for my brand of hearing aids. All in all an excellent experience.
Patricia J.
1628035200
I've been wearing hearing aids for just over half of my life. I've visited and done business with numerous Hearing Aid businesses. Today, I had one of the most pleasant visits to a hearing aid business that I've ever had. I needed a replacement ear hook to one of my latest hearing aids as I had ripped it off while dressing the day before. I require that aid to receive my phone calls.
I went online to find a local hearing aid business and found Fullerton Hearing Center. It said it serviced all kinds of hearing aids and it was just five miles away. I was welcomed as I entered and produced my aid and said I had broken off the ear hook and needed a new one as well a new ear plug tube.
It was fixed almost immediately and I was surprised at the low cost, as well.
I believe you, too, will get the same quick and proficient service I was given for any repair or need for a new hearing aid, for the first time or for replacement with the same proficient service I received. "HEGENEG"
Hegeneg G.
1620864000
Monica is a pro. My only regret is I waited too long to get my hearing aid. What a game changer! I am so appreciative of the entire process. Also, a big shoutout to Terri in taking my nervous phone calls. I am totally happy with my experience at Fullerton Hearing Center. I couldn’t be happier!
Joe L.
1619049600
First off, the staff knows me by my legal name "James".First time at this clinic and my experience with Fullerton Hearing Center has been outstanding! When you come in for your appointment, you first encounter Teri (Office Manager) who takes care of all the logistics and handling of the insurance claims. She is very professional and friendly and works hard to take care of your needs.Monica, the owner, is very pleasant and caring and is also a fantastic Audiologist! I have suffered hearing loss most of my adult life and it can be very frustrating. She nailed my hearing profile. My new hearing aids are the first set I’ve had that actually work for me. Past hearing aids increase the volume but I still had issues with word recognition. I had resigned myself to having to live with this disability. Now speech is very clear and I no longer need closed captions when watching TV with a comfortable volume for others that are in the room. These aids allow me to stream audio from my iPhone via bluetooth. I am astounded by how fantastic it is. Phone calls are crystal clear and music sounds amazing. I am hearing nuances in songs that I didn’t know existed after many years of listening to them. Monica did a great job setting it all up and dialing it in!Bottom line is that I now can hear far better than I ever thought was possible!
Jack C.
1616716800
First off, the staff knows me by my legal name James. First time at this clinic and my experience with Fullerton Hearing Center has been outstanding! When you come in for your appointment,...
Jack C.
1616716800
I have been going here for several years. I couldn’t be happier with the hearing aides and the service. It is a small business and you get friendly and personal service.Terri, the receptionist handles the claims. She know the in and outs of insurance and worker’s comp. Monica, the audiologist took over the business from Bill who is retired. She worked with Bill for a number of years. She is a very good professional audiologist and she provides friendly, caring service.I had a little issue with some brand new hearing aides giving too much feed back. I went in and Monica knew just what to adjust to remedy the problem. Which she quickly did. Monica is always patient and answers all my questions... Now the hearing aides are just right.I wouldn’t consider going anywhere else
Chris K.
1608768000
Its a nice place up easy to find and its kinda cool where there office is its like u go up this little hill and its like open air but surrounded by trees very cool kind of reminds me of Big Bear and their office is right in the middle to two story building and it's got really big large letters you can see it right away walk-in people are very nice very low-key and make you feel right at home. A lot of paperwork to actually just fill out one thing and went back in there and she did a couple of tests on my ears some sounds and some words and very very painless but it was very informative to you know I mean this lady knows what she's doing I can tell very very nice lady secretary was awesome tube surrounded by trees it's very cool kind of reminds me of Big Bear and their office is right in the middle or two two-story building and it's got really big large letters you can see it right away walk-in people are very nice very low-key and make you feel right at home not a lot of paperwork to actually just pull out one thing and went back in there and she did a couple of tests on my ears some sounds and some words and very very painless but it was very important to you know I mean this lady knows which he's doing I can tell very very nice lady secretary was awesome too and they're going to hook me up that's the best thing I'm going to be able to hear again so I recommend that anybody to go up here young old especially old is
paul Ingrif
1598313600
In 3 words...IMPROVED MY LIFE! Everyone thinks their hearing isn’t that bad. We can’t hear well but we "understand" everything being said. That feeling of not being able to keep up with conversation or not understanding my notes after a meeting, or just feeling that my brain was slowing down. They have this test which easily proved me wrong on that and was astonishing. I only "clearly understand" about 75% of what was going on. I was surprised and released! I was only about 52 when it got so bad I had to ask for help...and they did! I was easily able to adapt to wearing the Widex Evo devises and no one ever notices I have them on. I can discreetly a just them from my phone though I really don’t need to very often. These devices have Bluetooth which is great when answering calls dictating text messages or emails or just listening to music discreetly at work. Truly life-changing and improvement in the quality of my life and work. I was so slow or getting old, I was smart enough to know something was wrong! When I started wearing the devises I was very sensitive to sound, duh... couldn’t hear now I can, but Monica slowly increased the volume week after week comfortably increasing until I was hearing at what is considered a normal volume. Monica, the audiologist, is very personable, patient, very pleasant and easily made small adjustments to make my hearing aids comfortable and effective. She really understands and was fabulous transitioning me. A true expert and professional. Both she and Teri who runs the office have great sense of humors and sensitive my and my denial. I am so glad I decided to get help for my hearing loss and even more so that I did this with Monica.
Kat A.
1596931200
Very pleased with the office and staff that were very accommodating by coming in while they were closed to start a repair on my hearing aids. They are a one stop shop for all hearing issues and products. Easy 5 stars!
Mark H.
1592870400
Fullerton Hearing Center works with our insurance carrier. Referred by our doctor’s office turned out to be a blessing. The ladies are absolutely wonderful from first time walking in the door to delivery of the hearing aides. The turnaround time to get the hearing aides and follow up appointments. Nearby and excellent services provided.Would highly recommend to anyone needing hearing aides. Excellent audiologist and very professional and personable. The receptionist very friendly.
Christina G.
1568246400
Monica and Teri have changed my life! I am only 44 and decided to get hearing aids and my only wish is I would have done it sooner! The staff here are amazing. Monica takes the time to make sure your hearing aids are to your liking and Teri was great at getting me the products I needed. I could not be happier with my choice of where I got my hearing aids from! They are easy to find, have ample parking, and take great care of you. Do yourself a favor and don't wait like I did, call them today!
John Rogers
1566691200
Very caring people. Especially helpful for a first-time hearing aid user. I recommend them highly.
David S.
1564012800
Teri and Monica were magnificent. Efficient and friendly and went out of their way to make our mother comfortable. And after 1.5 years of being fit incorrectly at another business, they found the right hearing aids.
Elizabeth C.
1562544000
Don’t hesitate definitely come here! I’m a DJ and I wanted to make sure I wasn’t messing up my ears. The staff here are so welcoming, and the test was a lot more thorough than another place I went to. She even did extra testing for one side of my ear cuz I thought they could be worse than the other side. But I was wrong and overthinking it thankfully LOL. Plus I was able to get musician’s earplugs custom made here, they’re westone, which is one of the best brands out there!
Pasha S.
1543881600
Very professional, kind, loving place, excellent customer serví
Norma G
1535155200
Went in today for an audiogram test and it was a great and easy experience. Both of the nice young ladies there were very helpful and professional as well. The facility inside was very nice and clean. Overall 5 stars because I couldn’t be more satisfied.
Ralph G.
1523232000
If I could give Fullerton Hearing Center 6 stars I would!The girls that work here are always very nice and professional. My mom recently started to have some hearing issues and did not really know where to go, so she called me and asked me to do some research "on the computer" for a place for her. Yelp led us to Fullerton Hearing Center but the AWESOME service made us a customer! Getting an appointment was a breeze, and my very picky mother had many questions and Monica was very patient and helped us along the process. I never felt like she was trying to up-sell us, just made recommendations based on what my mother needed.Also when you leave here you get to feel good about yourself that you are supporting a small woman’s owned business for all the right reasons!
Buster B.
1519344000
Sorry It’s taken me so long to write this review about Fullerton Hearing Center. I had been putting off getting hearing aids for the last 3 years, mainly due to the sales people, and I call them that and not audiologists due to the fact they are more worried about the sale and not the person.That’s when I had the pleasure to meet Monica Fernandez and Terri McDonald. from the time you walk in upto the time you depart you know that you are welcome and that they care about you. Sure they need to make the sale are running a business after all, however they do not make you feel that that’s all you are to them. from the first visit working with Terri on insurance and appointments, to Monica on your exam and follow up visits for adjustments they make you feel like one of the family.If you have been putting off getting hearing aids get to Fullerton Hearing Center, your family will Love you for it , and it will change your life.
Ted M.
1516665600
I love my new Oticon hearing aids. With them, I can hear regular conversations, phone conversations and TV clearly. I participate in teleconferences now because my phone's Bluetooth capability projects the sound into my hearing aids. Wow, what was stressful before is a pleasure. The same is true of the TV sound. The volume is no longer a loud annoyance. Why use Fullerton Hearing Center? Well I received personal, professional service and caring attention to details. Their relaxed atmosphere put me at ease. Thanks Monica and Terri, I can relax and enjoy life more.
Beth Jahncke
1503619200
It's been a year since I purchased my hearing aids here upon the recommendation of a friend. I felt very comfortable throughout the whole process. Follow up appointments were equally pleasant. I appreciate their customer service and attention to detail. Highly recommend!
Aimee Smolik
1503619200
I am so happy that I found Fullerton Hearing Center. My visits to the Fullerton Hearing Center started about 11-years ago. All my appointments have been with Monica. Her knowledge, expertise and skills are the best. She stays on top of the fast moving hearing aid technology. Monica got me my first set of hearing aids -- all the way up to my new ones, which I love. I appreciate how she keeps my hearing needs in mind as the technology keeps improving. Monica is pleasant and patiently explains how to use and care for your hearing aids. She clearly wants the best for all her patients hearing needs. And, I am amazed by all the latest hearing equipment that she uses to fine tune our hearing aids and our hearing experience!!!In addition, it is important to say that I have never seen a more efficiently managed office. Teri, the Office Manager, is very helpful, professional and pleasant work with. I’m so grateful that she takes care of handling my insurance needs and hearing aid supplies. She is very nice and, of course, efficient!!!Barbra H.
Barbra H.
1502064000
The people at Fullerton Hearing are the best! Always helpful, attentive and a great attitude to help you with your hearing healthcare needs. I have had the pleasure of working professionally with them for years, and I highly recommend them!
Renee E.
1488758400
Monica is really sweet and helpful. We didn’t know what to expect when we came in to adjust my grandpas hearing aid. She knew exactly what to do and how to do it. And she was patient as we translated for my Grandpa since he doesn’t speak English. It cost $55 for an adjustment. This is a really good price in my opinion since a new hearing aid would cost over $1000. I will definitely come back here for my families hearing aid needs.
Anna C.
1463097600
Bill, Monica, and Terri are absolutely the greatest. I’ve been a customer for 10 plus years and always been more than satisfied I have gone to other places just to see what they offered and always come back to them.
Leon G.
1460246400
I’ve been here 4 or 5 times over the course of two years, and I’ve been very happy with the service I’ve received. Kerry, the receptionist, is cordial & efficient, and Monica, the audiologist, is both skilled and personable. I would definitely recommend this business to anyone experiencing hearing difficulties or having issues with their hearing aids.
Bill M.
1458086400
I had put off having my hearing checked for a few years (which was driving my husband crazy!) but finally admitted I absolutely needed to have it done. I was amazed at the technology that is available today, and with Bill’s calm explanation of what was going on with my hearing and how a hearing aid would help me mediate all the issues I was having, I walked away with complete confidence that this was the right decision. After picking up my device last week, I have worn it daily and I don’t even notice it’s there (nor does anyone else!) I appreciate the friendly, professional service, the attention to detail, the patience and explanations from everyone here. I highly recommend Fullerton Hearing Center.
Aimee S.
1456617600
My wife finally decided to get her hearing checked and was thrilled with the work and recommendations provided She’s looking forward to hearing and not shouting any longer
David S.
1456358400
Bill Schenk, Monica Fernandez, and Teri McDonald provide excellent service. They have state-of-the Art auditory equipment. The products they offer are Top Notch and Best In Class. I’m always impressed when I go in to pick up batteries or domes, they always have what I need. When I’ve had any real issues like repairs they’ve always handled them quickly. I would recommend Fullerton Hearing Center to anyone who thinks that they might have hearing issues.
Frank M.
1453420800
I have been a client of Bill’s for several years now. I have found him and his staff, Monica and Teri always very knowledgeable, friendly and helpful in their serviced. They have worked with me several times in upgrading my hearing aids and go the extra distance to make sure I have close to normal hearing as possible. I have found them so helpful in making adjustments and working with me in scheduling appointments etc. When I first started with them I was all over the country for work and always found them willing to be flexible to my schedule. Now that I am in Newport Beach, they are still very willing to be flexible in my commute time to reach their offices. Their new offices are very nice and always have nice visits with them.
Jim H.
1453075200
Excellent and friendly service. Clean modern office with the latest technology. Mr. Schenk has many years of experience.
They also take worker's comp cases and wade your case through the system.
I am very pleased with the hearing aides and the service I received.
Chris K.
1434585600