Dr Kim is absolutely wonderful! Took my mom to see her after having visited other hearing centers. She does a very thorough exam, and made sure my mom was completely satisfied with her hearing aids. She goes above and beyond.
Christine Bloom
1707177600
I am very impressed with the Towers Audiology care I have received. Dr. Sherman is very professional and easy to talk with. Not only is my hearing beginning to improve, but I am learning a lot about how our ears work with our brains to hear the world around us. Hearing aids are only part of the treatment; you need a competent and compassionate audiologist to help you as well.
Jerry K.
1698451200
I have been to a few audiologists in my time but never have I seen a more caring and professional provider as Dr. Sherman. She addressed all my questions with patience and I ended up getting a pair of completely invisible aids when other providers said my ears were too small to accommodate them. I’m in love with my new aids! Go to The Towers Audiology Center! You won’t be sorry.
Melissa Alexander
1693008000
Update I used them 8 mos ago and since then the bougainvillea bush got so heavy it fell over. I contacted them asking them if they could come back and fix it or at least tie it up from breaking. The woman basically told me that I was there to supervise and saw what they did and if I had a problem I should have said something. I'm not a tree supervisor that's why I hired then. She said we'll come back but we need to charge you something with gas. I said I understood but was hoping to get a discount since this shouldn't have happened before the year was up. They could have prevented this when they came the first time to make sure it wouldn't topple over. She never got back to me basically blew me off, not cool!! I even referred them to a number of people. I hate when people don't stand behind their work!! I spent a good amount of money to hire this company.
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I have been under care of different audiologist in Los Angeles county from 2001 to 2020. They did not know how to adjust my hearing issues with the hearing aids gave me, so I had strange time with hearing aids. Until I found the Tower Audiology Center at Cedar Sinai Medical Plaza. the audiologist gave me hearing aides. The hearing aides are helping me to hearing better noises and it connects to iPhone, iPad, and Apple Watch easily. I found this location with myself and I am happy to be patient of this place. In addition, it does not need to attend the tower audiology center at Cedar Sinai, from the apps in smartphone can communicate with them and they will check your hearing aids and set up it for you remotely.
All the staff is very friendly. Check-in was efficient, appointment was on time, and the audiologist, R. Kim explained the procedure well. A pleasant experience!
My wife and I had very positive experiences with Dr. Sherman. She is knowledgeable, kind, thorough, and generous with her time. She's an excellent communicator, both in listening to her patients and in describing medical and lifestyle options pertaining to hearing loss and tinnitus. We found her to be a very caring doctor. Highly recommended.
I had a great experience. I’d never had my hearing checked before. The lady at reception was very nice and welcoming. Dr.Rothholtz took me on time and she explained all the results very clearly. She made me feel very comfortable. I highly recommend Towers A. Get there a little early to look for a spot on the side street. There is not metered parking.
Robin L.
1671840000
Dr.Sherman, Ashley & Dora are absolutely terrific ! The service is great, and no matter how small the problem, they always deal with it. The best !!! Nick Ben-Meir
Dr. Sherman is great and really cares about her patients. I have come here multiple times for my hearing tests and I would recommend Towers Audiology Center over anyone else.
Dr.Sherman, Ashley & Dora are absolutely terrific ! The service is great, and no matter how small the problem, they always deal with it.
The best !!!
Nick Ben-Meir
Ashley helped me so many times to fix or understand better how to operate my hearing aids. Sometimes, I really don't understand real techy stuff and Ashley was so patient with me and no matter how many times, I forgot or asked her again the same thing. This office is the best!
Ashley helped me so many times to fix or understand better how to operate my hearing aids. Sometimes, I really don’t understand real techy stuff and Ashley was so patient with me and no matter how many times, I forgot or asked her again the same thing. This office is the best!
Carol D.
1652400000
Dr. Sherman is the best doctor anyone could dream of, to help with a hearing issue and hearing aids. Making appointments is easy and reliable with her competent, smart office staff. Dr. Sherman is a pleasure and a thrill to work with, competent, expert, informative, clear, dedicated, listening, understanding, and kind.
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The sercice I received was professional in every way!! Very friendly and carrying stuff, they will go extra mile to make sure hearing aid is perfect for you:) highly recommend this place ?
I went to the Towers Audiology to see Dr. Sherman for my hearing test and I have to say that I had a great experience. Dr. Sherman definitely has dedication and passion for her work and extremely patient and taking the extra time to explain how things work in details and in easy to understand language. Her office is managed professionally and the front desk was very nice as well. I'm not surprised as I'm sure Dr. Sherman chooses her office team accordingly to reflect her professionalism through her staff.
I went to the Towers Audiology to see Dr. Sherman for my hearing test and I have to say that I had a great experience. Dr. Sherman definitely has dedication and passion for her work and extremely patient and taking the extra time to explain how things work in details and in easy to understand language. Her office is managed professionally and the front desk was very nice as well. I’m not surprised as I’m sure Dr. Sherman chooses her office team accordingly to reflect her professionalism through her staff. Thank you again Dr. Sherman!
Chicco F.
1637193600
Dr. Sherman is very dedicated to finding you the perfect hearing aid for you and then adjusting it multiple times in order to make sure it is working to your satisfaction. She is excellent at fitting the aid to your ear and following up on you.
JANET COOPER
1635206400
Dr. Sherman is experienced and knowledgable, and mostly, she really cares about her patients and doing the best thing that will help them with their hearing issues. Adjusting and finely-tuning the hearing device to meet your particular problem requires skill and sophistication, and in that respect, Dr. Sherman is the best I have encountered. Overall, Caring and Professional and you can trust her judgment.
Richard Ross
1635206400
The Towers Audiology Center has been taking care of my hearing needs over the past few years, and have always provided excellent care and service. Kudos to Dr. Sherman and her team!
Stephen C
1635206400
The doctors and staff here are a great example of the best kind of experience you hope for, especially in the medical field. They have a great balance of professionalism and warmth, creating a sense of trust and comfort in every interaction. I am grateful to have found them. Thank you!
E .Y
1635206400
great experience. easy to check in, good covid protocols, professional and efficient. explained results very well. reccomend highly.
bruce raben
1635206400
Dr. Sherman is very dedicated to finding you the perfect hearing aid for you and then adjusting it multiple times in order to make sure it is working to your satisfaction. She is excellent at fitting the aid to your ear and following up on you.
Dr. Sherman is experienced and knowledgable, and mostly, she really cares about her patients and doing the best thing that will help them with their hearing issues. Adjusting and finely-tuning the hearing device to meet your particular problem requires skill and sophistication, and in that respect, Dr. Sherman is the best I have encountered. Overall, Caring and Professional and you can trust her judgment.
The Towers Audiology Center has been taking care of my hearing needs over the past few years, and have always provided excellent care and service. Kudos to Dr. Sherman and her team!
I cannot say enough about how wonderful this office is. I am new to hearing aids and Michele Sherman is absolutely wonderful to work with. She takes her time to explain all of your options and is kind and attentive. This is unfortunately a rare medical experience in LA. If you need to consult with an audiologist this should be your first choice.
Towers Audiology in the Cedars-Sinai Medical Towers are absolutely fantastic. Right after I got released from my heart transplant, I went to her to inquire about getting my Resound hearing aids fixed. I've had them for a while and I've just had a major open heart surgery. This was right when COVID was starting to set in as well. Dr. Sherman and her team ensured I was taken care of and were absolutely fantastic. There are very few audiologists that deal with resound, when Resound is perhaps one of the best modern brands of hearing aids.
When I can afford, and am ready for my next hearing aid set I plan on going here for them. No question about that.
Highly recommend, ! the staff and the doctors is professional and responsible .always at your service and helps with any problem .thanks to them my quality of life has improved!
I had to wait a while which was already annoying but now I'm having to pay. When I called to make the appointment I confirmed that they took my insurance and this was covered. When I finished I went to pay and she said there was nothing to pay. So you'd imagine my surprise when I got a bill this week.
I've postponed dealing with my deafness for years. Dr. Sherman made my entire visit very comfortable. She's knowledgeable, kind & patient. After the exam, cleaning and hearing test, she's informs on the best type of hearing aids for your particular problem but doesn't push any product. Dora and Ashley are a stellar part of her team.
My wife & I left Dr. Sherman's office feeling I am fortunate to be in her care.
The doctors and staff here are a great example of the best kind of experience you hope for, especially in the medical field. They have a great balance of professionalism and warmth, creating a sense of trust and comfort in every interaction. I am grateful to have found them. Thank you!
The doctors and staff here are a great example of the best kind of experience you hope for, especially in the medical field. They have a great balance of professionalism and warmth, creating a sense of trust and comfort in every interaction. I am grateful to have found them. Thank you!
The doctors and staff here are a great example of the best kind of experience you hope for, especially in the medical field. They have a great balance of professionalism and warmth, creating a sense of trust and comfort in every interaction. I am grateful to have found them. Thank you!
The doctors and staff here are a great example of the best kind of experience you hope for, especially in the medical field. They have a great balance of professionalism and warmth, creating a sense of trust and comfort in every interaction. I am grateful to have found them. Thank you!
Eli Y.
1619481600
I can only rave about the professionalism of the staff at Towers Audiology. Each and every one is attentive, kind, and eager to solve any glitch that may come up. I have been a client for over ten years and highly recommend their services. Never have I been pushed to buy an upgrade. Every question is answered with patience and clarity.
I can only rave about the professionalism of the staff at Towers Audiology. Each and every one is attentive, kind, and eager to solve any glitch that may come up. I have been a client for over ten years and highly recommend their services. Never have I been pushed to buy an upgrade. Every question is answered with patience and clarity.
Janet M.
1618272000
I've been here several times now and each time was a great experience. Friendly knowledgeable staff. Every question I had was answered. I would highly recommend The Towers Audiology Center to anyone need audiology services.
The Towers Audiology Center is convenient, easy parking, great people and fast turn around. I was born with a hearing loss in both ears and wore my first pair of hearing aids in my early 20's. Now I'm 56 and technology has come a long way! I purchased the best hearing aids I've ever worn at Tower Audiology Center -and even bought a back up pair. Since then, my word recognition has gotten better! And if there is an issue they are right there to help. I trust them. You should, too!
The Towers Audiology Center is convenient, easy parking, great people and fast turn around. I was born with a hearing loss in both ears and wore my first pair of hearing aids in my early 20’s. Now I’m 56 and technology has come a long way! I purchased the best hearing aids I’ve ever worn at Tower Audiology Center -and even bought a back up pair. Since then, my word recognition has gotten better! And if there is an issue they are right there to help. I trust them. You should, too!
David G.
1605484800
Dr. Sherman is absolutely wonderful. Thorough, understanding and professional.
She explains everything in a kind and understanding way. She works towards finding the best solution for your hearing issues.
She is compassionate and caring.
I can't say enough about the high quality of my experience as her patient.
She is the best. And I had been to other audiologists before I went to Dr. Sherman.
Dr. Sherman is absolutely wonderful. Thorough, understanding and professional. She explains everything in a kind and understanding way. She works towards finding the best solution for your hearing issues. She is compassionate and caring. I can’t say enough about the high quality of my experience as her patient. She is the best. And I had been to other audiologists before I went to Dr. Sherman.
renee a.
1605312000
Dr. Sherman is a wonderful doctor and born communicator. She tested my hearing, but in our conversation about my ears and conditions that affect them, I learned so much about several things that had been bothering me for years. I received what I came for and gleaned so much more information.
Barbara Heitz
1603670400
When it comes to hearing issues Dr. Sherman is the person to goo to. She conducted a most thorough examination and hearing test for me originally about four years ago, when I bought the first set of aids from her. She and her staff have ALWAYS been there for me when an issue came up. They are most professional. As excellent communicators they take the time to explain all the idiosyncrasies of the aids. I just purchased a new,, up dated aid with amazing technology. I feel I can forget about my hearing problem when I wear them. Thank you Dr. Sherman. You are the best!
Lawrence Libuser
1603670400
Dr. Sherman is a wonderful doctor and born communicator. She tested my hearing, but in our conversation about my ears and conditions that affect them, I learned so much about several things that had been bothering me for years. I received what I came for and gleaned so much more information.
I had A Great, Comfortable & Fast Test. The Doctor was very good & knowledgeable.
Shideh S.
1587686400
Spouse and I both go here. Awesome place! Both doctors so qualified and kind. Staff is great as well.
Top quality care and treated like family...but they never ask to borrow mone
When it comes to hearing issues Dr. Sherman is the person to goo to.
She conducted a most thorough examination and hearing test for me originally about four years ago, when I bought the first set of aids from her. She and her staff have ALWAYS been there for me when an issue came up.
They are most professional. As excellent communicators they take the time to explain all the idiosyncrasies of the aids. I just purchased a new,, up dated aid with amazing technology. I feel I can forget about my hearing problem when I wear them. Thank you Dr. Sherman. You are the best!
Dr. Michelle Sherman is truly the best. She is gentle, caring and very professional. I highly recommend her. Also, her staff are able to get me in almost anytime I need to see her, even at the very last minute!!!
Dr. Michelle Sherman is truly the best. She is gentle, caring and very professional. I highly recommend her. Also, her staff are able to get me in almost anytime I need to see her, even at the very last minute!!!
A K.
1577404800
Knowledgeable, fantastic, wonderful
Wouldn't go anywhere else
The best doctor I have every been to. Compassionate , caring & the most detailed hearing report. I will never go to a different doctor again.
Karen
1572048000
My wife and I were examined by Michele Sherman, Au.D yesterday. She did a thorough examination, discussed it with us, presented options to my wife and suggested things to think about before making a decision. We found her to be non pressuring and very empathic.
Paul Struhl
1572048000
Dr. is very professional, kind and patient. You will have a good experience and advice here.
Ray Hsu
1568851200
I had a great experience at The Towers Audiology Center. Ashley was very efficient, professional and pleasant about my appointment and Dr. Sherman was very good about giving me an explanation of what to expect every step of the way. I highly recommend this practice.
Stephanie C.
1566432000
I had a great experience at The Towers Audiology Center. Ashley was very efficient, professional and pleasant about my appointment and Dr. Sherman was very good about giving me an explanation of what to expect every step of the way. I highly recommend this practice.
Okay do yourself a favor and come here for bespoke earplugs. It will improve your life immensely. The staff is incredibly helpful and kind and the end product has changed my life for the better. No longer have to deal with those pathetic little orange sponges and I can actually hear the music and instructors in Spin class. Thanks so much!!!
Dr. Sherman is professional, kind, and excellent at her job. The staff is great too, always polite and helpful. Highly recommend!
Maddy M.
1553299200
My wife and I were examined by Michele Sherman, Au.D yesterday. She did a thorough examination, discussed it with us, presented options to my wife and suggested things to think about before making a decision. We found her to be non pressuring and very empathic.
Michele is a brilliant audiologist and has such a kind and caring disposition. She is a master of her craft. Dora at the front desk was wonderful as well and was able to squeeze me into the schedule at a time when I had an emergency hearing issue after a car accident. Cannot recommend this place enough.
Alex N.
1543881600
I have been a patient at Towers Audiology for over 10 years, beginning when I was a practicing attorney. Losing your hearing is a big deal! For most of the time, I was treated by Sharon MacDuffee, who is hearing impaired herself, and was particularly sensitive not only to the practical but also to the emotional effects of hearing loss. I was totally freaked out when I learned she had retired and that Dr. Michelle Sherman had taken over her practice. Office staff Dora and Ashley remained, which was very reassuring and my experience with Dr. Sherman was extremely positive. She is knowledgable about all the new technology and worked with me to select the best hearing aids for my needs. Importantly, she continued to follow up to make certain everything was working properly and optimally. Dora and Ashley have always been available to help in an emergency and Dr. Sherman has continued in Dr. MacDuffee's model in providing a sensitive and supportive environment. I would highly recommend Towers Audiology to anyone experiencing hearing loss.
I have been a patient at Towers Audiology for over 10 years, beginning when I was a practicing attorney. Losing your hearing is a big deal! For most of the time, I was treated by Sharon MacDuffee, who is hearing impaired herself, and was particularly sensitive not only to the practical but also to the emotional effects of hearing loss. I was totally freaked out when I learned she had retired and that Dr. Michelle Sherman had taken over her practice. Office staff Dora and Ashley remained, which was very reassuring and my experience with Dr. Sherman was extremely positive. She is knowledgable about all the new technology and worked with me to select the best hearing aids for my needs. Importantly, she continued to follow up to make certain everything was working properly and optimally. Dora and Ashley have always been available to help in an emergency and Dr. Sherman has continued in Dr. MacDuffee’s model in providing a sensitive and supportive environment. I would highly recommend Towers Audiology to anyone experiencing hearing loss.
Sharon G.
1542931200
Michele Sherman is an excellent and caring audiologist - extremely knowledgeable about hearing aids and the mechanics of an individual's hearing loss. For me, as an allergy sufferer with years of sinusitis that had effected my hearing, she focused first on getting that condition under control. When it came to selecting hearing aids Michele knew instinctively what would work best for me but allowed me to test various brands. In the end we settled on her first pick. Her technical skills now came into play - she's very comfortable with the computer interface and newest technologies so the set up was blazing fast. We're now in the "trial" phase of a Resound pair which has cloud collaboration but I will also see Michele in person for adjustments.
Caring attention to individual hearing needs. Always professional.....
The latest technology available in hearing aids is always a choice at Towers!
I would only see a Doctor of Audiology for my hearing aid needs. Towers has a great seasoned Doctor of Audiology...Dr. Michele Sherman.
She is thorough, kind and caring.
Would highly recommend to anyone.
Michele Sherman is an excellent and caring audiologist - extremely knowledgeable about hearing aids and the mechanics of an individual’s hearing loss. For me, as an allergy sufferer with years of sinusitis that had effected my hearing, she focused first on getting that condition under control. When it came to selecting hearing aids Michele knew instinctively what would work best for me but allowed me to test various brands. In the end we settled on her first pick. Her technical skills now came into play - she’s very comfortable with the computer interface and newest technologies so the set up was blazing fast. We’re now in the "trial" phase of a Resound pair which has cloud collaboration but I will also see Michele in person for adjustments.
Risa K.
1531267200
"Over the past 15 years, Ive worked with countless Audiologists and hearing providers across the US. Its with this experience that I can safely say, without a doubt, Dr. Michele Sherman and the staff at Towers Audiology are among the best. Their attention to detail, compassion, and desire to help their patients are unrivaled. They truly take their time with each patient, and offer some of the best technology available today. Not to mention – their office is beautiful! Whether youre coming to terms with hearing loss, looking for a new provider, or just want a friendly staff to help answer your questions, look no further. Youve found them.
Michele is a brilliant audiologist and has such a kind and caring disposition. She is a master of her craft. Dora at the front desk was wonderful as well and was able to squeeze me into the schedule at a time when I had an emergency hearing issue after a car accident. Cannot recommend this place enough.
I recently took my mom to Towers Audiology Center to see Dr. Michele Sherman. My first impression of the office was that it was clean and organized. The first person you meet at Towers Audiology Center is Ashley, the front office coordinator. Ashley was incredibly polite and warm each time we had an appointment or when my mom or I would call the office to confirm an appointment. Ashley took the time to make sure that we were comfortable (I had my nieces and nephew with me; all are under the age of nine). She even gave the kids coloring pages and highlighters to color with while my mom was getting her hearing tested. Ashley was very kind and thorough when she showed my mom how to wear her hearing aids and maintain them (cleaning, changing batteries, etc.) Dr. Sherman was equally kind and compassionate during all the appointments that my mom had. She was very patient and took the time to explain my mom's condition and the possible treatment options to both of us. Dr. Sherman also exhaustively researched a hearing aid that would enhance my mom's hearing and compliment her current hearing condition. My mom has had major hearing loss and after being tested and fit for new hearing aids by Dr. Sherman, my mom cried because she could hear clearly for the first time in over ten years. Dr. Sherman and her very caring staff at Towers Audiology Center have given my mom a new lease on life that includes being part of daily conversations with her family (especially her grandchildren). I cannot begin to thank Dr. Michele Sherman, Ashley, and the rest of the staff at Towers Audiology Center for helping my mom to regain a portion of her life that has been lost for so long. You all are amazing, and the work you do has no equal. I cannot thank all of you enough for your dedicated work involving people who suffer from hearing loss.
Extremely happy with the level of care. Great office and friendly staff. My visit didn’t take more than 30 minutes and was very reasonably priced
Charles J.
1521504000
My husband had purchased very expensive hearing aids from another practice but had a hard time hearing in various venues. It was suggested by our medical doctor to try Towers Audiology, and we had the good luck to have Michelle Sherman, PhD, as his audiologist. Not only has she solved his hearing problem, allowing him to use his iPhone for adjustments and to hear very well in crowds, watching television and one-on-one, but she did so with such joy, it was a pleasure to go through the process of adjusting the hearing aids to suit him. She spent so much time making sure his hearing aids were perfect and has offered to spend whatever time he needs if future adjustments are necessary. I have never seen a doctor react with such happiness at someone's improvement in health, in this case hearing. She obviously loves helping people and was such a delight to be with. We couldn't recommend an audiologist more.
Dr. Sherman is wonderful. She really cares about her patients and takes her time with them, making sure all their needs are met and questions are answered. She is knowledgeable and professional and provides great personal attention. I would highly recommend going to her. Her office staff is very pleasant as well.
Sandi T.
1507075200
I just finished getting my hearing test and it was a totally awesome experience. The atmosphere is warn, inviting and caring. These ladies are wonderful. I would recommend them highly!
I had a great experience with this office. They really go out of their way to cater to their patients and they are very caring. Michelle, the audiologist, took the time to sit and explain my results and treatment options in detail, which was greatly appreciated. It's obvious she is very passionate about her work. They worked with my schedule to fit me in and Ashley, the front desk coordinator, is always very polite and easy to talk to. She goes out of her way to make everything easy, from scheduling an appt to getting my medical records. Overall I'd say the office is very organized and provides a pleasant experience from beginning to end. Definitely recommending this establishment!! Thank you Tower Audiology for everything you do!
These guys are fantastic! I am a musician and have tinnitus and some hearing loss - I had questions about ear plugs and how to deal with the tinnitus. Michele Sherman was great, she took her time, explained all the options and was very through. She also tested my ears and explained the results in a way that was very clear and easy to understand. I had gone to House Ear Institute previously, and this was a night and day difference. Highly recommended.
My husband had purchased very expensive hearing aids from another practice but had a hard time hearing in various venues. It was suggested by our medical doctor to try Towers Audiology, and we had the good luck to have Michelle Sherman, PhD, as his audiologist. Not only has she solved his hearing problem, allowing him to use his iPhone for adjustments and to hear very well in crowds, watching television and one-on-one, but she did so with such joy, it was a pleasure to go through the process of adjusting the hearing aids to suit him. She spent so much time making sure his hearing aids were perfect and has offered to spend whatever time he needs if future adjustments are necessary. I have never seen a doctor react with such happiness at someone’s improvement in health, in this case hearing. She obviously loves helping people and was such a delight to be with. We couldn’t recommend an audiologist more.
Andrea D.
1497052800
Took a 91 year old friend to Tower Audiology. What a pleasure! The staff is helpful and professional. Dr Sherman was thorough and personal. The test and the hearing options were clearly presented. After a more more expensive experience at another location, this was a very good experience. Highly recommend.
James S.
1492819200
Took a 91 year old friend to Tower Audiology. What a pleasure! The staff is helpful and professional. Dr Sherman was thorough and personal. The test and the hearing options were clearly presented. After a more more expensive experience at another location, this was a very good experience. Highly recommend.
Took a 91 year old friend to Tower Audiology. What a pleasure! The staff is helpful and professional. Dr Sherman was thorough and personal. The test and the hearing options were clearly presented. After a more more expensive experience at another location, this was a very good experience. Highly recommend.
James S.
1492732800
Dr. Sherman is wonderful. She really cares about her patients and takes her time with them, making sure all their needs are met and questions are answered. She is knowledgeable and professional and provides great personal attention. I would highly recommend going to her. Her office staff is very pleasant as well.
Professional and friendly. I have been relying on Sharon MacDuffee for my hearing aid needs for 18 years. I now live in Ventura,but I will continue making the trek to West Hollywood to see her. My ENT recommended her, but I have continued to return ti ger because of a personal relationship. I couldn't be happier.
Professional and friendly. I have been relying on Sharon MacDuffee for my hearing aid needs for 18 years. I now live in Ventura,but I will continue making the trek to West Hollywood to see her. My ENT recommended her, but I have continued to return ti ger because of a personal relationship. I couldn’t be happier.
Mag J.
1469232000
Michele Sherman, Au.D. is the best!! Very professional and thorough. I could not have made a better choice for my audiology problem. I have recommended her services to others and will continue to do so.
Until recently, they were doing a good job for us. Then, yesterday just before taking my 92 year old father in for an appointment, I noticed that the day before I had received an end-of-the -day-call cancelling the appointment. The appt. had been set up about 1.5 wks earlier.
... The issue was that I mentioned when scheduling - that my father (per his annual check up) had some ear wax. On other visits, I was told to bring dad in about every 4-6 mo. for verifying his hearing-aid programming (which seemed to be constantly an issue) and any time there was some ear wax, it was removed before adjusting the hearing-aid programming (thus, expectations were set).
... Dad was due for the reprogramming 1-month ago since he was not hearing well again, but I was out of town; thus the reason for scheduling the appt. when I returned ...where I mentioned the ear wax. ... In all of our visits, I was never told to take dad to an ENT for minimal ear wax removal (we are talking minuscule amounts). I did not like the last minute cancellation on their part; should have been told when scheduling - not 1-week later just before the appt.
... I had purchased what I was told were top notch hearing-aids. These unfortunately were purchased in Naples FL a few months before moving dad to LA to live with me. So, when I found their support business, I mentioned that there were too many points of failure for these hearing aids, The Towers Audiology Center let me know that they could not help me with these design issues (I had even asked for in-ear-molds) ... only solution is for constant adjustments on their part. Due to what just happened, I will be pursuing other hearing-aids for dad.
I've been going to The Towers Audiology since I started wearing hearing aids at least 10 years ago. As far as I'm concerned there's no one better to take care of your hearing needs. Dr. Mac Duffey, Dr. Sherman, Dora and everyone else are as professional, friendly and helpful as can be. No matter what I'm there for... hearing aids maintenance, hearing tests or discussing new hearing aids I know I'm getting the best care possible. They take genuine care and pride in their work and as a patient on the receiving end of their services I can't praise them or thank them enough.
I’ve been going to The Towers Audiology since I started wearing hearing aids at least 10 years ago. As far as I’m concerned there’s no one better to take care of your hearing needs. Dr. Mac Duffey, Dr. Sherman, Dora and everyone else are as professional, friendly and helpful as can be. No matter what I’m there for... hearing aids maintenance, hearing tests or discussing new hearing aids I know I’m getting the best care possible. They take genuine care and pride in their work and as a patient on the receiving end of their services I can’t praise them or thank them enough.
I have been going to Dr. McDuffy for over twenty years for my hearing aids and hearing exams. I have tried several other Audiologists (when Dr. McDuffy was out of town) none have come close to her expertise. She is always up to date on the latest in hearing aid technology. I highly recommend that you go here.
I have been going to Dr. McDuffy for over twenty years for my hearing aids and hearing exams. I have tried several other Audiologists (when Dr. McDuffy was out of town) none have come close to her expertise. She is always up to date on the latest in hearing aid technology. I highly recommend that you go here.